Terms and Conditions
Effective Date: June 24, 2025
Legal Entity: Cargo1 Logistics, registered in the State of Delaware, USA.
1.
Acceptance of Terms
By accessing or using our website at https://cargo1.us, submitting a quote request, or engaging our logistics services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions (“Agreement”). If you do not agree, you may not use our services.
2.
Scope of Services
Cargo1 Logistics (“Company,” “we,” or “us”) provides national and international freight brokerage and logistics coordination services including, but not limited to:
- Full Truckload (FTL) and Less Than Truckload (LTL) shipping
- Refrigerated transport (reefer)
- Oversized and heavy haul
- Hazmat transportation (ADR-compliant)
- Expedited and time-critical shipments
- Freight consolidation, scheduling, and documentation
We act solely as a logistics broker and coordinator and do not operate as a carrier unless explicitly stated in a written contract.
3.
Quotes and Bookings
- All quotes are non-binding and subject to carrier availability, route conditions, and market fluctuations.
- Quotes are valid for 7 calendar days unless otherwise specified.
- Bookings are considered confirmed only upon written acceptance and full submission of shipment details.
You are solely responsible for providing accurate and complete shipment information. Any inaccuracy may result in delays, re-rates, or cancellation.
4.
Payment Terms
- Prepayment Required: All shipments must be paid in full prior to dispatch unless agreed upon in writing.
- Accepted Methods: Bank transfer, ACH, credit/debit card, or Stripe (or as shown on invoice).
- Late Payments: Past due balances are subject to 1.5% monthly interest (18% annual), plus collection costs and legal fees.
5.
Cancellations and Changes
- Cancellations must be submitted in writing.
- Orders canceled less than 24 hours before pickup may be subject to up to 100% cancellation charge depending on carrier terms.
- Cargo1 Logistics reserves the right to cancel or modify service if unsafe, noncompliant, or illegal cargo is involved.
6.
Liability and Disclaimers
a.
Limited Liability
Cargo1 Logistics is not liable for loss, damage, or delay caused by carriers, acts of God, strikes, customs actions, or other events beyond our control.
Our total liability for any claim shall not exceed the amount paid for the specific shipment, unless otherwise mandated by federal law.
b.
Carrier Responsibility
Freight is handled by third-party carriers under their own terms, and clients agree to hold Cargo1 harmless from claims arising out of carrier negligence or failure.
c.
Insurance
Standard carrier liability coverage applies (as per FMCSA or USDOT regulations). Additional insurance is available upon written request and at client’s expense.
7.
Indemnification
You agree to indemnify, defend, and hold harmless Cargo1 Logistics and its officers, employees, and affiliates from any loss, claim, or demand arising out of:
- Misdeclared, hazardous, or prohibited shipments
- Violations of U.S. transport laws
- Damage to third parties related to your cargo or documentation
8.
Prohibited Items
Unless specifically pre-approved in writing, the following are prohibited:
- Firearms, ammunition, explosives
- Controlled substances
- Perishable goods without reefer service
- Human remains or live animals
- Currency or precious metals
We reserve the right to refuse, inspect, or remove any noncompliant shipment.
9.
Jurisdiction and Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.
Any disputes shall be resolved exclusively in the courts of New Castle County, Delaware, unless arbitration is mutually agreed upon.
10.
Modifications to Terms
We reserve the right to modify these Terms at any time, effective upon posting on our website. It is your responsibility to review the terms periodically. Continued use of our services constitutes acceptance of changes.
11.
Electronic Communications and Consent
By using our website, you agree to receive communications electronically and consent to electronic records and signatures in accordance with the U.S. E-SIGN Act.
12.
Contact Information
For questions or concerns regarding these Terms:
Mailing Address:
Cargo1
Wilmington, DE 19801
United States
By continuing to use our services, you acknowledge and agree to the above Terms and Conditions.